About us

We are an NHS Foundation Trust providing community and mental health services to people living in North East London and its surrounding boroughs, as well as mental health services for young people in Essex, Kent and Medway. We have over 6,500 specialist staff supporting 4.3 million people.

As noted in our latest CQC report, where North East London NHS Foundation Trust (NELFT) was rated ‘Good’ overall, our Non-Executive and Executive directors benefit from strong relationships, influencing the effective operation of the board. Our focus is multidisciplinary, which is evidenced by representation of allied health professionals in our senior leadership teams.

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Man and grandson

Our strategic priorities include developing our role as a digital exemplar, reducing our environmental impact, and maintaining strong financial governance. We are working to achieve this through collaborative and flexible partnership models, developing integrated care with partners across the health and care economy and with the communities we serve. Our goal is to establish ourselves as an outstanding NHS anchor organisation, which supports local economies and communities.

We deliver our services with pride in an area with significant social and economic deprivation, and we work hard to address those factors that have historically adversely impacted those we serve. To achieve this goal, we endeavour continuously to improve the wellbeing of our staff, ensuring we have an inclusive and empowered workforce, at all levels, providing compassionate and effective care.

OUR VALUES

At NELFT, our aim is to create an engaging place to work where we create an environment in which everyone feels valued and supported. We strive to empower colleagues and our Just and Compassionate Culture is our commitment to our patients and colleagues that our organisation will take every opportunity to learn and improve when things don’t go to plan.

When you join NELFT you can be confident that we support and promote a culture based on fairness, respect, honesty and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Patients, service users and carers are our top priority. To deliver quality care we need the best people to join our team. Our values are:

  • People first
  • Prioritising quality
  • Progressive, innovative and continually improving
  • Professional and honest
  • Promoting what’s possible: independence, opportunity and choice
OUR VALUES

OUR STRATEGIC VISION

STRATEGIC OBJECTIVES