Our vision and values
Our vision
Our vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
Our values
We are kind
- We are approachable and show compassion
- We actively listen to what people need and proactively offer our support
- We pay attention to our own wellbeing and the wellbeing of others
- We celebrate success and provide feedback that is sincere and genuine
We are respectful
- We are open and honest, ensuring people receive information in ways they can understand
- We support different perspectives and views
- We put service users at the heart of everything we do, proactively seeking feedback
- We take pride in our work, and take responsibility for our actions
We are always learning
- We seek out opportunities to learn so we are supported to reach our potential
- We set high standards, and are open and flexible to change, and improvement
- We value appraisals, supervision and learning opportunities
- We speak out if the safety of our service users is compromised
We are a team
- We take personal and team accountability, to deliver the highest standards of care
- We work in partnership with our service users to ensure co-production, engagement and learning.
- We actively build trusting relationships, and take time to celebrate success
- We work in collaboration with others outside of the Trust, ensuring excellent outcomes for service users and carers
The Quadruple Aim
Our framework for thinking and the compass to guide us
To achieve our vision we have adopted the Quadruple Aim. This sets out our four main priorities, all of which are intrinsically linked. As an evidence-based approach, we know that it is an effective driver of improvement and quality. Not only that, it absolutely reflects the values and ambitions that we have to focus on our service users, our communities and our colleagues.
Throughout the development of our new strategy, we have constantly tested our self against the Quadruple Aim.
Best possible care – demand for our services has grown, we are working much more closely with our partners in Lancashire and South Cumbria to transform our services to ensure we can provide the best possible care for our patients. This means safe, timely, accessible care for all.
Joy and pride in work – we need to ensure that as one of the largest employers in the region we support, retain and grow our workforce, striving to be the employer of choice where colleagues experience joy and pride in their work. Our colleagues are our most important asset.
Improving health – we are working to improve health within our communities and with that address health inequalities, so that those who need our services most can access them, supporting them in whatever stage of their mental and physical health journey.
Value for money – whilst delivering high quality care, and becoming the best place to work, we need to stay within our budget and provide the most efficient and effective care that we can, demonstrating value for money at all times.