Assistant Director, Facilties

Job Title: Assistant Director, Facilities

Band: 8D

Hours of Work: 37.5 hrs per week

Service Centre/Directorate: Corporate Division – Estates and Facilities Directorate.

Base: St George’s Hospital, but the post holder may be required to work at any of the Trust’s sites.

Accountable to: Director of Estates and Facilities.

Reports to: Deputy Director of Estates and Facilities.

Responsible for: To be responsible for a portfolio of Facilities Services across the Trust’s estate and to ensure that services are effective and efficient value for money and in accordance with national guidelines, statutory and mandatory legislation including the line management of the General Manager Facilities Hotel Services, General Manager Facilities Support Services and their teams.

Key working relationships: All staff within the Estates and Facilities Directorate, other Trust staff, directors, senior managers, patient forums, external consultants, contractors, suppliers, agency staff and various third party organisations as required by the Directorate to ensure effective and efficient delivery of services.

Role of the Department: To provide a clean, comfortable, safe, secure and welcoming environment for patients and staff with a wide range of Facilities Services utilising a diverse workforce. Facilities Services are to be in line with all Government targets and initiatives and mandatory legislation including the Health and Social Care Act, Health and Safety at Work Act and CQC regulations.

About the role:

The postholder has managerial, professional and technical responsibility for the portfolio of Facilities Services listed below, for Trust premises and those provided by way of service level agreements to other organisations within Trust premises. To provide senior management of the Trust’s Facilities Support Services across the Trust’s sites.

  • At a corporate level, the postholder will contribute to the formulation of Trust strategic objectives by ensuring that the Trust’s facilities policies and compliance with legislative and departmental requirements are co-ordinated with the Trust’s divisions
  • To plan and deliver service strategies and modernisation programmes including investment models
  • To manage key strategic and operational Facilities Support Services change management programmes and key projects for the Trust and ensure the department achieves its roles and objectives
  • To be the senior manager responsible for circa 220 staff
  • To direct the day to day operations of Trust Facilities Support Services and develop these services in accordance with the Trust’s corporate policies, strategies and vision, emphasising the cultural changes and innovations essential to modernising health care and an improved patient experience
  • To develop all aspects of the Facilities Support services elements of any NHS Planning and guidance directives and participate in associated national requirements, i.e. statutory regulations, PLACE (Patient Led Assessment of the Care Environment), food safety, and overall Trust-wide approach
  • Budgetary responsibility for Facilities Support Services: circa £30m plus management of relevant best value or capital projects
  • To be responsible for planning and delivering service cost improvements through productivity and efficiencies in a financially sustainable manner. To be responsible for ensuring Facilities Support Services are delivered in a safe manner and can demonstrate through a robust governance framework and assurance reporting
  • To be responsible for planning and implementing service improvement and modernisation
  • To represent the interests of the Trust at external forums across the health economy.
  • To be a member of Estates and Facilities Senior Management Team
  • The postholder will be required to embrace regional and national policies and initiatives to facilitate the change in healthcare philosophies by way of an innovative approach to the modernisation agenda
  • When required may be asked to deputise for the Deputy Director of Estates and Facilities
  • The portfolio of services includes:
    • Domestic Services
    • Catering – Retail services (in-house) and patient feeding (outsourced)
    • Accommodation Services
    • Pest Control
    • Linen, Laundry, and Sewing Room (uniforms)
St Georges from the air