Our Strategic Framework

Our Journey to Change

Our Trust continues to focus on delivering the mission, vision, values, and goals agreed with stakeholders during 2020 – which are included in 2021’s Our Journey to Change strategic framework.

During 2022/23 the Trust developed five supporting strategies, known as our ‘strategic journeys’. Agreed by the Board of Directors on 30 March 2023, these focus on 1) Clinical, 2) Quality and Safety, 3) Co-Creation, 4) People and 5) Infrastructure. Each sets out a clear vision and principles for the future, and areas of focus.

The strategies also drove our delivery planning process during the year and our new Our Journey to Change Delivery Plan shows the actions we will take across 17 priority areas, linked to the five journeys.

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What do we want to achieve?

We want people to lead their best possible lives.

Our Values

The most important way we will get there is by living our values all of the time.

Our Big Goals

We are committed to three big goals:

  • To co-create a great experience for our patients, carers and families.
  • To co-create a great experience for our colleagues
  • To be a great partner

Achieving Our Goals

We’re making progress on our goals and working together to deliver a great experience for patients, carers and families, for colleagues and to be a great partner.

Co-creating a great experience for patients, carers and families

  • Waiting list for children needing to access support for mental health or emotional well-being needs bringing down by nearly half
  • Launched our Carers’ Charter that sets out our commitment to working with and supporting carers
  • Invested in our estates by opening a new community mental health hub in Northallerton and a new centre for young people in York
  • Installed innovative patient safety technology on some of our wards
  • We’re better placed to support members of the Armed Forces since signing the Armed Forces Covenant
  • 46% more people than last year helped to find employment by our Individual Placement Service
  • Putting patient experience at the heart of what we do
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Co-creating a great experience for colleagues

  • Recruited 700 more staff since start of COVID-19 in 2020
  • Introduced large scale recruitment events for HCAs and nurses
  • We’re on an international recruitment drive too
  • Streamlined our processes, reducing the time it takes to hire
  • Our staff networks are going from strength to strength and helping everyone have a voice in our Trust
  • Invested in the health and well-being of our people
  • Introduced a staff awards and recognition scheme
  • Recruited two lived experience directors and a head of co-creation who are supporting teams to put patient experience at the heart of decision making

Being a great partner

  • More mental health nurses are working in GP surgeries across our region – supporting people to receive the right help early on and close to home
  • 27 more schools are part of our mental health support programme helping young people and training teachers
  • Our innovative and world-class research team is part of a vital COVID-19 vaccine trial along with NHS partners and the University of York
  • Together with Hartlepool Borough Council we supported rough sleepers with their mental health
  • Our apprenticeship team has developed a strong partnership with Derwentside College to deliver a range of apprenticeship training to colleagues
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