Our Priorities
We focussed on five areas to support Our Journey to Change.
Working with patients, carers, partners and colleagues we created strategies – that we’re calling journeys – to show what we will do and how each area will enable us to achieve Our Journey to Change.
The five journeys are:
Clinical
How we will provide high quality, safe, kind, effective and personalised clinical care to the people we support.
Quality
How we will make our services safer and improve patient experience through evidence-based care.
Co-creation
How we will seek out and act upon the voices of the people we work with to improve care.
Infrastructure
How the places we work, such as our hospitals and offices, the equipment we use, the information we gather and the systems and processes we put in place will support excellent patient care.
People
How we will ensure everyone who works and volunteers with us has a great experience, whether they’re permanent employees, people working as bank staff or through an agency, students or volunteers.
